Posted by Restaurant Manager Job Description
A Restaurant Manager ensures the smooth operation of the establishment. They appoint and train employees following company policies. In addition, restaurant managers converse with consumers about any issues or concerns and develop work schedules.
This job description template for Restaurant Manager is optimized for posting on online job platforms or careers pages. It is simple to adapt to the duties and responsibilities of your restaurant, chain, or fast food business.
Restaurant Manager responsibilities include:
- Coordinating daily restaurant operations
- Providing exceptional food and drink service and maximizing customer satisfaction
- Responding effectively and accurately to consumer complaints in a restaurant
Job Brief
We are seeking a Restaurant Manager to oversee all business operations. You will deliver a high-quality menu and motivate our team to provide superior customer service.
The Restaurant Manager is responsible for achieving revenue, profitability, and quality objectives. You will ensure the efficient operation of the restaurant and maintain high standards of production, productivity, quality, and customer service.
To be successful in this position, you must possess both front- and back-of-house management talents and experience. We want you to manage the dining room, check in with guests, and balance the seating capacity. Back-of-the-house management experience is also required, as you will be responsible for hiring qualified Cooks and Wait Staff, establishing work schedules, supervising food preparation, and ensuring compliance with restaurant health and safety regulations.
During hectic times in our fast-paced environment, you will be expected to set a positive example for your team. Ultimately, you will ensure that our restaurant operates efficiently and diners enjoy their meals.
Responsibilities
- Coordinate daily restaurant front-of-house and back-of-house operations.
- Deliver exceptional service and boost customer satisfaction.
- Respond effectively and exactly to customers throughout.
- Regularly evaluate product quality and investigate new suppliers.
- Schedule and direct shifts
- Evaluate employee performance and provide feedback to increase output.
- Estimate future requirements for merchandise, cooking utensils, and cleaning supplies.
- Ensure sanitation and safety regulations are followed.
- Manage the restaurant’s positive reputation and suggest methods to enhance it.
- Manage operational expenses and identify ways to reduce waste.
- Create detailed weekly, monthly, and annual revenue and expenditure reports.
- Promote the brand through word-of-mouth and restaurant events in the local community.
- Recommend methods to reach a larger audience, such as discounts and social media advertisements.
- Educate both new and existing employees in appropriate customer service techniques.
- Implement policies and protocols to sustain restaurant operations in the future.
Requirements and Skills
- Proven experience as a Restaurant Manager, Restaurant General Manager, or comparable position is required.
- Managerial customer service expertise with a track record
- Extensive knowledge of food and beverages (F&B), with the ability to recall and recall ingredients and dishes to inform patrons and wait Staff.
- Knowledge of restaurant management software, such as OpenTable and PeachWorks
- Strong leadership, motivation, and interpersonal abilities
- Expertise in financial administration
- A BSc in Business Administration, hospitality management, or culinary arts training is advantageous.
Salary Range
The average monthly salary for Restaurant Manager jobs in Malaysia ranges from RM 4,000 to RM 6,000.
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