The COVID-19 pandemic has accelerated trends such as remote working and increased the use of technology in the way employers manage workers. Many employees are now re-evaluating their careers, while employers are trying to work out how best to support the workforce alongside ensuring that the business can continue to operate effectively in the modern world.
HR professionals interested in using new technologies to their advantage should keep their eye on the following HR technology trends of 2022.
- Use of artificial intelligence and machine learning
According to the IEEE Global Study, critical technological changes in 2022 will be artificial intelligence and machine learning (21%), cloud computing (20%), and 5G (17%).
With the desire to develop the business, 66% of world business leaders and analysts agree AI will drive most innovation in almost every industry over the next 1-5 years. Susan Lim, CEO of Talentcloud.ai, the leading AI power Human Capital Management Software, believes that AI and ML will help HR managers reduce their workload while improving the overall productivity of their businesses further in 2022.
2. Decentralized HR evolving new management skills
MindEdge/HRCI 2021 survey reveals that employee turnover is high, which requires a change in the approach to a talent search. Therefore, flexibility, digitization, and hybrid work stay as HR technology trends and key focus areas.
According to Engage Rocket report, a typically centralized HR function should give way to a “hyperlocal model” in which HR can outsource last-mile communication with each employee through managers.
They added that the usual approach to evaluating and promoting managers should also change. Instead of selecting “task managers” for leading positions, companies will need to promote those employees with leadership and mentoring skills.
In 2022, human resource technology managers should pay attention to:
- Review key performance indicators for managerial evaluation and encourage managers to develop talents and skills, not just operational ability.
- Reject the idea that managers should have all the answers.
- Empower managers with tools and data. Enhance the results of better selection and training of managers with the right technology tools.
3. Digital learning, training, & development
The pandemic has created many learning opportunities for retraining and training the workforce, like digital learning platforms. They allow businesses to share files and resources, automate workflows, and support employees seeking professional development.
Work-based learning encourages employees to be more proactive and achieve their personal and professional goals. This trend will remain strong in 2022. Besides it, we would also mention two more important HR technology trends relevant this year.
Develop a knowledge management system. According to Finances Online, with the help of software, HR managers can help the business keep learning or onboarding documents structured and easy to find.
Build well-being into your L&D program. By prioritizing knowledge management and overseeing it in your organization, you help your employees focus on what’s significant, eliminate information overload, reduce stress, and improve their well-being and business health.
4. Technology that elevates hybrid working
Many surveys show that people and companies are attracted to hybrid work styles. For example, a study by global recruitment firm Robert Half shows that about 1 in 3 professionals (34%) currently working from home because of the COVID-19 pandemic would look for a new job if required to be in the office full time.
Companies that apply hybrid work will have to develop in three directions.
- People. The search for cooperation platforms between the office and remote employees will remain open to HR managers.
- Places. Analytical platforms that inform teams about the value of a commercial real estate in different markets across the country, the availability of places, options for cooperation, and more will increase.
- Scheduling. Tools that allow for planning and fulfilling responsibilities and restrictions will be in demand long after 2022.
5. Compliance with the D&I, DEI, and DEI&B
The benefit of the hybrid work era is that a physical distance less critical gives companies more access to more skilled and diverse talent.
Diversity and inclusion have rapidly developed for the last two years, and we’ve seen that traditional “diversity and inclusion” (D&I) isn’t enough in an inherently biased society. The industry moves towards “diversity, equality, and inclusion” (DEI).
Still, being diverse, equal, and inclusive is not enough to create a work environment that helps people get the most out of themselves and is suitable for a new era of work.
Belonging to work stays next to the DEI and forms DEI&B. Employees no longer see work as a rewarding job. The focus has shifted more to purpose, accomplishment, and well-being with the pandemic.
According to AIHR report, HR technology trends in 2022 include the following areas to improve employee sentiment:
- Develop a two-way communication strategy and build future communications based on their information
- Expand continuous listening
- Enable frequent checks between employees and managers.
- Introducing human resources technology is one of the most critical aspects of HR leaders to improve talent attraction, improve employees’ experience, and help effectively scale operations.
- AI and ML are one of the most popular HR technology trends that help in workforce analytics and employee support.
- Hybrid work remains the leading model for many companies. At the same time, there’s a need to develop a platform that’ll secure the inner data, and Blockchain is a solution.
- Virtual work has a positive effect on employees. In the McKinsey study, employees who work remotely see greater efficiency and are more optimistic about their work. Thus, human resource technology implements tools that help employees stick to a healthy lifestyle and work relations with the help of DEI&B.
- The inclusion of new technologies won’t only allow you to have a healthy environment at work but also to train new employees and upskill current ones. This will allow your company to have a healthy and long-term working relationship.